Privacy Policy

Privacy Policy

Introduction

Welcome to https://englewood-relationship-issues-therapy.denvermentalhealthcare.com (referred to as “Englewood Relationship Issues Therapy,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://englewood-relationship-issues-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we offer.
  3. Services and products provided through our platform.
  4. Interactions between our users and our team, including communication channels like email, phone, and SMS.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing your data, so we encourage you to review them before using such services.

Processing Activities

When you engage with our online offerings in any way, including:

  1. Creating and managing an account on our platform.
  2. Utilizing our applications and accessing services as an authorized user.
  3. Visiting or interacting with our websites.
  4. Subscribing to newsletters or promotional emails.
  5. Making purchases through our e-commerce features.
  6. Providing feedback or participating in surveys.
  7. Using our mobile apps, including when they collect unique device identifiers and location data.

Personal Data Collection

We collect various categories of personal information, which can include:

  1. Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Data required for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Your bank account details or other financial records for billing and payment purposes.
  4. Purchase Information: Details about products or services you’ve purchased, including quantities, transaction dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Your geographic location data, which we may collect through GPS or other location-based services.
  7. Feedback and Reviews: Opinions, suggestions, and comments you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with our accounts on these platforms.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased, including product names, descriptions, and quantities.

We collect this data through multiple sources:

  • User input forms and profiles.
  • Automated technologies used to personalize content and improve user experience.
  • Third parties that provide us with aggregated or de-identified data for marketing or analytics purposes (subject to their privacy policies).

Cookies

We use cookies, a common technology, to enhance your online experience and analyze website traffic. Cookies can be categorized as:

  1. Strictly Necessary: These cookies are essential for the basic functions of our website, ensuring secure access and navigation.
  2. Preferences: They remember your preferences and settings, providing a personalized experience.
  3. Analytics: Used to collect aggregated data about user interactions, helping us understand and improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected, including:

  1. Legal Compliance: To comply with laws, regulations, or legal proceedings.
  2. Business Operations: For internal record-keeping, improvement of our services, and marketing strategies.
  3. User Preferences: To remember your choices and preferences for future interactions.

Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Implementing encryption protocols for data at rest and in transit.
  2. Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and we ask that parents and legal guardians ensure their children’s online privacy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the data we hold about you.
  2. Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  4. Restriction: Limiting our processing of your data based on specific conditions.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.
  8. Data Portability (EU’s GDPR): The ability to transfer your data to another controller in a structured, commonly used format.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, requests to unsubscribe from our communications, or questions related to data privacy, please contact us:

  • Email: contact@englewood-relationship-issues-therapy.denvermentalhealthcare.com
  • Mail: Privacy Policy Inquiries, Englewood Relationship Issues Therapy, [Address]